SupportROEN
EzWeb METIN2

Support

Find help with your account, installation or purchases.

Installation and launch

Windows and Linux instructions, available files and download verification.

Download

Account access

Sign in to change your password or email. Never share your password or character deletion code.

My account

Items and Dragon Coins

Purchased items arrive in the in-game Item-Shop storage. Check history for delivery status and MD transactions.

Purchase history

Community

A contact channel has not been published yet. Check the news for announcements from the team.

News

Frequently asked questions

Do I use the same account on the website and in game?

Yes. The account created here is your game account. Follow the name and password limits shown during registration.

Where are my purchased items?

In the in-game Item-Shop storage. If delivery is pending, check your history before buying again.

Do I need administrator rights?

Not for the game. The Windows installer may request permission for the Visual C++ component if it is missing.